Prescriptions & medications

You can request a repeat prescription by using our Repeat Prescription form, via your nominated pharmacy or on the NHS app.
You can also change your nominated pharmacy on the NHS app.

We aim to process all requests within 48 to 72 working hours.
Therefore, over weekends and bank holidays requests will take a little longer. 
We process most prescriptions electronically - this helps save the NHS money.Find out more about electronic prescription service at www.nhs.uk/eps

Prescription Pre-Payment Certificates

If you have repeat prescriptions you might save money by purchasing a pre-payment certificate. Pre-payment certificates are available online.
There is also a specific certificate for hormone replacement therapies HRT) available.

• Some help is available with the cost of prescriptions and other NHS services. Check your eligibility.
• Ask us, at reception about medical exemption certificates. More information about exemption certificates is available.
• Not all benefits entitle you to free prescriptions.
• Search “check before you tick” online or ask your pharmacy team for more information.

We will not generally issue a prescription for medicines that that are available to purchase over the counter.

Read more about over the counter medicines

Your GP will not generally give you a prescription for ‘over the counter medicines’ for a range of common health issues, such as hay fever or a cold.

Over the counter medicines are available to buy in a local pharmacy or supermarket. Please help the NHS to use resources sensibly.

Please note that we do not participate in shared care with secondary providers. This includes medications such as: ADHD treatments, Methotrexate and Warfarin. We will inform you and your specialist if we are unable to issue your prescription.

The Mid and South Essex ICN have produced a dedicated website regarding the supply of ADHD medication. Please visit for more information & FAQ section.

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