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The Puzey Family Practice
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BBC Health News

  • NHS plans 'unthinkable' cuts to balance books09 May 2025 00:20Diabetes care, rehab centres, end-of-life services and talking therapies at risk in England.
  • More blood victims will die without compensation - minister07 May 2025 18:15Extra sessions of the public inquiry into what's been called the worst treatment disaster in NHS history are taking place.
  • 'The NHS at its worst', ex-ombudsman tells inquiry06 May 2025 18:00Sir Rob Behrens says it was a "disgrace" how mental health services failed two vulnerable men.
  • Big baby trial gives pregnant women more choice 07 May 2025 09:10Doctors say women should be confident it's safe to be induced from 38 weeks, if expecting a large baby.
  • Plan to modernise 1,000 GP practice buildings06 May 2025 09:15The Department of Health and Social Care said it is the biggest public investment in facilities in England in five years.
  • 'Doctors told my mum poison symptoms were anxiety'07 May 2025 06:19Ellena Baxter says watching her mother's health deteriorate was devastating.

Prescriptions & medications

You can request a repeat prescription by using our Repeat Prescription form, via your nominated pharmacy or on the NHS app.
You can also change your nominated pharmacy on the NHS app.

We aim to process all requests within 48 to 72 hours.


We process most prescriptions electronically - this helps save the NHS money.Find out more about electronic prescription service at www.nhs.uk/eps

Prescription Pre-Payment Certificates

If you have repeat prescriptions you might save money by purchasing a pre-payment certificate. Pre-payment certificates are available online.
There is also a specific certificate for hormone replacement therapies HRT) available.

Free prescriptions - check your eligibility.
  • Some help is available with the cost of prescriptions and other NHS services. Check your eligibility.
  • Ask us, at reception about medical exemption certificates. More information about exemption certificates is available.

Not all benefits entitle you to free prescriptions.

Search “check before you tick” online or ask your pharmacy team for more information.


We will not generally issue a prescription for medicines that that are available to purchase over the counter

Read more about over the counter medicines

Your GP will not generally give you a prescription for ‘over the counter medicines’ for a range of common health issues, such as hay fever or a cold.

Over the counter medicines are available to buy in a local pharmacy or supermarket.

Please help the NHS to use resources sensibly.


Shared care prescribing

Please note that we do not participate in shared care with secondary providers. This includes medications such as: ADHD treatments, Methotrexate and Warfarin. We will inform you and your specialist if we are unable to issue your prescription.

Friends and Family Test
Thinking about your GP practice, overall, how was your experience of our service?
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Privacy Protection

We use the information entered into this form only for the purposes of processing your Friends & Family Test submission. Information entered into this form is stored and accessed securely by designated Practice staff.

Issues raised in comments may be discussed between relevant members of the Practice. The information is used for quality monitoring purposes, in line with the expectations of the patients submitting the feedback.

The form does not require personal information. Any personal information transmitted via this form may be anonymised by the Practice when this is required to ensure compliance with General Data Protection Regulation.

All submissions are collated and sent to NHS England.

This information is retained for up to 28 days.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.


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The Puzey Family Practice

Southwell House, Back Lane, Rochford, Essex, SS4 1AY

  • 01702 533740
  • reception.mailboxF81007@nhs.net
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