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The Puzey Family Practice Providing NHS services
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Home > Prescriptions & medications

Prescriptions & medications

You can request a repeat prescription by using our Repeat Prescription form, via your nominated pharmacy or on the NHS app.
You can also change your nominated pharmacy on the NHS app.

We aim to process all requests within 48 to 72 hours.


We process most prescriptions electronically - this helps save the NHS money.Find out more about electronic prescription service at www.nhs.uk/eps

Prescription Pre-Payment Certificates

If you have repeat prescriptions you might save money by purchasing a pre-payment certificate. Pre-payment certificates are available online.
There is also a specific certificate for hormone replacement therapies HRT) available.

Free prescriptions - check your eligibility.
  • Some help is available with the cost of prescriptions and other NHS services. Check your eligibility.
  • Ask us, at reception about medical exemption certificates. More information about exemption certificates is available.

Not all benefits entitle you to free prescriptions.

Search “check before you tick” online or ask your pharmacy team for more information.


We will not generally issue a prescription for medicines that that are available to purchase over the counter

Read more about over the counter medicines

Your GP will not generally give you a prescription for ‘over the counter medicines’ for a range of common health issues, such as hay fever or a cold.

Over the counter medicines are available to buy in a local pharmacy or supermarket.

Please help the NHS to use resources sensibly.


Shared care prescribing

Please note that we do not participate in shared care with secondary providers. This includes medications such as: ADHD treatments, Methotrexate and Warfarin. We will inform you and your specialist if we are unable to issue your prescription.

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Friends and Family Test
Thinking about your GP practice, overall, how was your experience of our service?
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Privacy Protection

We use the information entered into this form only for the purposes of processing your Friends & Family Test submission. Information entered into this form is stored and accessed securely by designated Practice staff.

Issues raised in comments may be discussed between relevant members of the Practice. The information is used for quality monitoring purposes, in line with the expectations of the patients submitting the feedback.

The form does not require personal information. Any personal information transmitted via this form may be anonymised by the Practice when this is required to ensure compliance with General Data Protection Regulation.

All submissions are collated and sent to NHS England.

This information is retained for up to 28 days.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.


Last Updated 29 May 2025

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The Puzey Family Practice

Southwell House, Back Lane, Rochford, Essex, SS4 1AY

  • 01702 533740
  • reception.mailboxF81007@nhs.net
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